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Hotline:+86 0550-7025005
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Service after sales

       In the process of pre-sale, sale and after-sales, the company adheres to the business philosophy of “market-oriented, customer-centered”, and strictly requires itself to provide customers with quality products and services to achieve maximum customer satisfaction.

       The company set up a customer service center to provide customers with timely hotline services, enthusiasm and meticulous answers to customer questions.

       After receiving the customer's complaint, the company records the customer's complaint details in the customer complaint form, and then forwards it to the relevant department for processing, to ensure that the processing result is given as soon as possible, and the customer is satisfied with the reply.

       The Marketing Department regularly conducts a sample survey of customer satisfaction based on the Customer Classification Form, conducts surveys by personal and telephone interviews, or issues a “Customer Satisfaction Survey Form” by letter, E-mail or fax to satisfy customer satisfaction. Conduct an investigation.


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